Start with the link
Run this check before you retry
- Open the individual Reel in a browser window where you are signed out of Instagram.
- Confirm that the page is a video post, not a profile, Explore page, photo, Story or image-only carousel.
- Copy the post URL again from Instagram and paste the complete
instagram.comaddress into Vidlune. - Keep the tab open until the MP4 response begins. A refresh during processing can interrupt the request.
A link that only works after you sign in is not a public link for this service. Do not paste an Instagram password, session cookie or access token into a downloader to make it work.
Match the symptom
What the result usually means
- Invalid or rejected URL
- Copy the individual Reel, feed-video or IGTV post again. Profile and discovery-page addresses are not media URLs.
- Private or unavailable
- The post may be private, deleted, login-gated or region-restricted. Vidlune cannot turn unavailable media into a public response.
- Processing timeout
- The current server job limit is 120 seconds. Close duplicate attempts, wait, and retry once with the same public link.
- File does not appear
- Check the browser download tray and its Downloads page. The browser may have saved the MP4 even if the page did not change.
- No audio or lower quality
- The returned file depends on the public source Instagram exposes. Missing source audio or detail cannot be recreated by a downloader.
- Unsupported media
- Stories, Highlights, photos and image-only carousels are outside the current tool scope.
Check your browser
When the server finished but the file is hard to find
Chrome normally saves a downloaded file to its configured download location. Open the download tray or Chrome’s Downloads page before submitting the link again. If the browser reports a blocked or failed download, check the browser’s own download-error guidance and retry later on a stable connection.
Vidlune returns one MP4 at a time. The current free allowance is three successful downloads per rolling 24 hours; failed links do not count. The file must remain within the service’s current size limit. See the tool page for the live limits rather than relying on a third-party claim of unlimited downloads.
For Chrome’s file-location and download-error instructions, see Google Chrome’s download guide and its download-error guide.
Keep the boundary clear
A failed download is not a reason to share credentials
A public-link downloader should not need your Instagram login. If a page asks for a password, cookie, access token or an extension before it can fetch a public Reel, stop and use a different workflow. Download only media you own, have permission to save or are otherwise legally allowed to use; Instagram’s Terms of Use remain separate from the act of saving a file.
When the link is public and supported but still fails, wait and retry once. If it continues to fail, keep the public URL and the exact error text for support; do not send private account credentials.
Next step
Use the tool with one clean public link
Return to the Instagram Reel Downloader, paste one direct public video URL and choose Download MP4. For the basic workflow, read the Instagram video download guide; for phone-specific file locations, use the iPhone and Android guide.
Vidlune’s exact service boundaries are in the Terms of Use and Privacy Policy.